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24 February, 2011 / Karl Maier

Drilling Down to Love

The Ugly TruthIn the movie The Ugly Truth, Abby (Katherine Heigl) asks Colin, a doctor with all the right credentials why he loves her.  He lists her beauty, her brains, and that she is not controlling.  Later, she asks the Mike (Gerard Butler) why he loves her.  He answers he has no idea, but he knows he loves her.  She understands that for Mike, his love for her is a core value – one that cannot be explained but is based on faith in a religious sense.

The same technique that Abby uses to find Colin and Mike’s core values is the same one that identifies the core values in a corporate situation according to the authors of Tribal Leadership.  Any “Why?” questions about things that people care about.  In the movies it only takes one question, but it a work environment it typically takes multiple questions. So when the first “Why?” gives an answer, drill down with another “Why?” question until the answer is something like “Just because” or “I don’t know, it just is”.

Keep in mind that not everyone will initially be comfortable with these questions.  Also, people typically have more than one core value, so it may take some time to find the shared core values in your organization.

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3 Comments

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  1. slewis2553 / Mar 2 2011 3:11 pm

    Any P.S. that is a great movie, good correlation!

  2. Tom Ferguson / Mar 7 2011 11:03 am

    Karl, really like your posts … sorry to have missed this one … as it is really “deeper” than we give credit to … most of the Fortune Best Companies were there because employees stated that their leadership “cared”. That’s a business code word for love.

    • kkmaier / Mar 7 2011 11:23 am

      Tom, glad you like the posts.

      Good insight on the Fortune Best Companies!

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