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28 February, 2011 / Karl Maier

Bias for Action versus Patience

Having patience is a good thing.  Not taking rash actions is certainly a positive attribute.

Having a bias for action is also a respected trait.  Avoiding the interminable series of meetings that become paralysis by analysis is more likely to move an organization forward.

How are these two potentially contradictory traits to be reconciled?  Quite simply by using judgment.  Judgment is the value that quality management brings to an organization.  Balancing the pro’s and con’s of a situation and reaching a decision based on experience and values in light of the circumstances is how a manager brings value to a team.


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