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22 March, 2011 / Karl Maier

Technology and Culture

TechnologyWhat does technology have to do with culture of an organization?

Some of the key values of an effective culture in an organization include communication and decision making.  Technology can certainly enable communications and decision making.

However, the team must have the ability to adapt to the technology in order to make it useful.  Just bringing in tablets or new software does not improve productivity.  If key managers do not learn and adapt the technology, then the productivity improvements will be limited or perhaps negative.

The other side of the coin, technology without appropriate business training leaves a company open to making poor decisions.  Technology is great at pushing data down to lower levels of an organization so decisions can be made more quickly and closer to the action. However if the proper training and experience is not in place at the point of decision, then the company has just automated a poor decision making process.

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